Terms and Conditions
Liability
You are responsible for the health and safety of Aussie Dog Walkers employees whilst on your premises.
You (the owner) understand and agree that dogs can be unpredictable and as such there is the risk of injuries whilst in the care of Aussie Dog Walkers. Whilst we always take all reasonable measures to ensure the safety of your dog you accept and agree that Aussie Dog Walkers are not responsible for injuries sustained whilst in our care as the result of confrontation with other dogs.
Booking and Payment
Initial consultation is free of charge.
Services can be paid via cash, direct deposit to bank a/c or by our PayPal account. PayPal payments attract a 5% transaction fee.
Payments must be made either in advance or by cash left on the day. Where a dog is walked for more than one day per week payment is to be made on the last walk day of each week.
If paying by bank transfer it is the responsibility of you (the owner) to be aware that bank transfers can take up to three days to complete and as such payment must reach our bank account by the last day of each week’s walks
Cash payments: Aussie Dog Walkers do not carry change. It is your responsibility to ensure that the correct payment is left at the time of collection.
Access to Premises: Key Pick Up and Return
We recommend the key is available at initial consultation as additional call out fees will be charged. Aussie Dog Walkers require access to premises and suitable arrangements must be made to allow for this. Aussie Dog Walkers prefer that a key is made available at the initial consultation and any special instructions re: access, be outlined at that time. Aussie Dog Walkers will keep the key in an approved key safe at all times identified only by dog name. The key will be returned to you at the termination of your contract with Aussie Dog Walkers.
Vaccination Policy
Proof of up-to-date C5 vaccination must be provided. C5 certificate can be provided by your veterinarian. The Pet Owner understands that they will need to confirm that their dog has not been ill within the past 30 days.
Emergencies
You must ensure that your pet is in good health. If we believe your pet is not in good health we reserve the right to seek veterinary advice on your behalf and you will be liable for any veterinary fees.
We will always use reasonable judgement in caring for your pet. In the unlikely event of an emergency, every attempt will be made to notify you of the situation, however, if you are unable to be contacted, we reserve the right to seek immediate veterinary attention as required at your cost.
You understand that should any pet become ill or injured whilst in the care of Aussie Dog Walkers, our staff will administer basic first-aid and contact you (the owner) immediately if transfer to a veterinary clinic for further treatment is required. Any expenses incurred are at the cost of the you (the owner.) Aussie Dog Walkers reserves the right to transfer to our nominated clinic.
You (the owner) understand and agree that you shall be liable for all expenses incurred by Aussie Dog Walkers in the course of obtaining treatments for you dog.
Cancellation Policy
Cancellations less than 48hrs prior to booking will forfeit the full booking fee.
Bitches on heat will not be walked. The only exception to this is where an individual walk has been booked in advance.
Dogs will not be walked in temperatures exceeding 30 degrees.
Dogs will be walked in light rain but not in heavy rain, thunderstorms or lightning.
Business Hours
Monday to Friday 8am – 5pm. Weekend walks by special arrangement
Your Information and Privacy
A copy of our privacy policy is available on request
Feeding
It is of the utmost importance that you give full information in relation to the needs and requirements of your pet. Aussie Dog Walkers and its employees will not be held responsible if full instructions are not given in advance of the service.
It is of the utmost importance that you give full information in relation to the needs and requirements of your pet. Aussie Dog Walkers and its employees will not be held responsible if full instructions are not given in advance of the service.
Any medications to be administered are done so at extra cost and no liability will be assumed by Aussie Dog Walkers for unforeseen side effects as a result of medications administered.
Identification and Registration
All dogs must be registered with the relevant local authority and have a current local authority identification tag affixed to the collar. It is a legal requirement that dogs be registered with the appropriate local authority and no exceptions will be made.
Behaviour/Aggressive Dogs
Unsocialised dogs will not be taken on group walks. You (the owner) agree to disclose any known aggressive/behavioural issues prior to their induction.
You (the owner) acknowledge that Aussie Dog Walkers staff may use certain forms of corrective behaviour techniques (in no way injurious to the pet) to allow for and maintain a safe environment.
Vaccinations. Flea and Tick Prevention
All dogs must have a current C5 vacation certificate prior to commencement of walks.
You (the owner) understand and agree that should your dog be found as having fleas, worms or ticks your dog will be treated immediately and the cost of treatment charged to you (the owner). You (the owner) will be informed via phone call or upon drop off/pick up.
Indemnification
You (the owner) accept all liability and shall indemnify Aussie Dog Walkers, its employees, agents and/or representatives from any claims or actions of any kind arising from any loss, injury or harm that your dog sustains or inflicts upon another dog or person whilst in the care of Aussie Dog Walkers. You (the owner) shall reimburse Aussie Dog Walkers for all services rendered, and services sought from third parties such as medical treatment in relation to any loss, injuries or harm sustained by your dog or inflicted by your dog upon a dog or person whilst in the care of Aussie Dog Walkers.
Copyright
By engaging with, and accepting services from, Aussie Dog Walkers you agree that you have read and understood the terms and conditions above.
By using this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Aussie Dog Walkers relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.
The term ‘Aussie Dog Walkers’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is 16 La Spezia Dr, Secret Harbour, WA, 6173. ABN 95625522589 The term ‘you’ refers to the user or viewer of our website.
The use of this website is subject to the following terms of use:
The content of the pages of this website is for your general information and use only. It is subject to change without notice.
This website uses cookies to monitor browsing preferences. If you do allow cookies to be used, the following personal information may be stored by us for use by third parties:
Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
All trade marks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.
Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
Your use of this website and any dispute arising out of such use of the website is subject to the Australian Copyright Act